Refund Policy

Clear refund and return rules build trust. Adapt this page to your products and payment providers.

Eligibility

State which purchases are refundable and which are final (e.g. digital downloads after delivery).

Provide steps: contact email or form, order number, reason, and expected response time. You may link to the Contact Us page.

Explain how long approvals take and when funds appear on the customer's payment method.

Encourage customers to contact you before initiating a chargeback.